e2v are committed to high standards of excellence in customer support. We recognise how vital the equipment we sell is to your industry and aim to achieve the quickest possible turnaround for your orders, questions, product servicing and maintenance.
If you have a techical product related question, our frequently asked questions section may be able to answer your query, without the need to speak to someone.
e2v's technical support team is committed to providing the highest standard of support for all e2v products and services. We have the following aims:
Contact
If you would like to contact us, or one of our e2v distributors or representatives, please go to our sales contacts page.
If you use our online enquiry form, your request will be forwarded to the closest sales and suport office to you, and you will be contacted by one of our sales engineers either the same or following day.
Customer Feedback
e2v welcomes all feedback, so that we might improve the service we provide. Simply click the link and tell us what you are thinking.
Customer Returns Authorisation
To improve and streamline the process of returning items to us, we have a returns authorisation process accessible from our online form.
Please note this is only for e2v manufactured product. if the product you wish to return was not manufactured by e2v please contact your local distributor or e2v representative office first.
Click here for details of e2v offices around the world.
Click here for distributor details in your country.
Click here to send an online enquiry.