Our returns authorisation process is accessible from the central link below. This provides us with advance information and you with a returns reference number to simplify tracking of your item.
We also welcome your feedback, so that we might improve our products and services.
Customer Returns Authorisation
To register your return and receive your returns reference number please fill in the online form. Please note this is only for e2v manufactured product. if the product you wish to return was not manufactured by e2v please contact your local e2v sales and support office first.
Before returning a faulty product do you think the failure could be resolved with assistance from our Technical Support staff? If yes, then please follow this link. We will respond to you within 24 hours.
Alternatively in the event of a Stellar product operational problem or urgent application enquiry call the Stellar Hotline on +44(0)1245 355398 where your enquiry will be dealt with. Please note this is for Stellar products only.